Data protection notice

Notice on data processing for this website pursuant to Art. 13 EU General Data Protection Regulation (GDPR) upon collection of personal data from the data subject

This data protection notice (Version: GDPR 1.0 of February 21, 2020) was prepared by:

Deutsche Datenschutzkanzlei
Munich Data Protection Office:

Data protection

monta Klebebandwerk GmbH is the controller for this website and as the provider of a teleservice must instruct on the type, scope and purposes of the collection and use of personal data in clear and simple language and in a precise, transparent, understandable and easily accessible form at the beginning of your visit. This content must thereby be available to you at all times.

We place great value on the security of your data and compliance with data protection regulations. The processing of personal data is subject to the provisions of European and national laws presently in force.

With the following data protection notice we wish to show you how we handle your personal data and how you can contact us:

monta Klebebandwerk GmbH
Gottesackerstraße 17
87509 Immenstadt
Commercial Register No.: HRB 12469
Managing directors: Lars Böhrnsen, Steffen Lauber
Telephone: +49 8323 915-0

Our data protection officer
Sven Lenz
Deutsche Datenschutzkanzlei – Datenschutzkanzlei Lenz GmbH & Co. KG
Bahnhofstraße 50
87435 Kempten

For questions on data protection or other concerns involving data protection law, you are welcome to send an email to the following address: 


A. General 

For improved comprehension, we are refraining from gender-specific distinctions. In the spirit of equal treatment, corresponding terms apply to all genders.

What the terminology used means, such as "personal data" or its "processing," can be found in Art. 4 GDPR.

The personal data processed in the context of this website includes:

  • Inventory data (e.g. names and addresses of customers),
  • Contract data (e.g. services received, case handler names, payment information),
  • Usage data (e.g. visited pages of our website, interest in our products) and
  • Content data (e.g. entries on the contact form). 


B. Specifically

Data protection notice
We warrant that we process your accumulating data only in connection with the handling of your inquiries and for internal purposes as well as to render services you request or to provide content.

Principles of the data processing

We process your personal data only in compliance with the relevant data protection rules. The legal bases are: 

  • Rendering our contractual performances (e.g. processing orders) as well as online services
  • Receipt of your electronic consent (e.g. registration for the newsletter or in the online application process for extended retention)
  • Implementation of our legitimate interests (i.e. interest in the analysis, optimization and commercial operation and security of our website, particularly for reach measurement)

We are happy to show you the place where the above legal bases are regulated:

  • Processing to perform our services and to execute contractual measures:
    Art. 6 (1) b) GDPR
  • Consent:
    Art. 6 (1) a) and Art. 7 GDPR
  • Processing to protect our legitimate interests:
    Art. 6 (1) f) GDPR


Data transmission to third parties

We point out that data is transmitted to third parties.

Your data is shared with third parties only as permitted by law. We share your data only when, for example, it is required for contractual purposes or on the basis of legitimate interests in the commercial and effective operation of our business.

If we use subcontractors to provide our services, we take appropriate legal precautions and corresponding technical and organizational measures to ensure that personal data is protected in accordance with relevant statutory provisions.

Data transmission to a third country or international organization

Third countries are understood to be countries in which the GDPR is not directly applicable law. This essentially comprises all countries outside of the EU or the European Economic Area.

Data is transmitted to a third country or an international organization. Considered here is that commensurate adequate/appropriate safeguards are in place and you have enforceable rights and effective judicial remedies available.

You can obtain a copy of the adequate safeguards at the following links:

Duration of storage of your personal data

We adhere to the principles of data economy and data reduction. This means that we store your data only long enough to fulfill the above purposes or as determined by the many storage periods provided by the legislature. If the particular purpose ceases to apply or after the corresponding storage periods expire, your data is routinely locked or erased in accordance with the statutory provisions.

We have drawn up an internal corporate policy for this in order to support this procedure.

Making contact

If you contact us by email or with a contact form, you agree to electronic communication. Personal data is processed in the course of making electronic contact with us. The data that is collected in the case of a contact form is apparent from the particular contact form. Your data is transmitted with SSL encryption. The information you provide is stored exclusively for purposes of processing the request and for possible follow-up questions.

You also have the option to contact us by telephone and fax. Here your data is likewise processed for further communication.

We are happy to specify the legal bases for you:

  • Processing to perform our services and to execute contractual measures: Art. 6 (1) b) GDPR

What rights do you have?We advise you that emails can be read or altered without authorization and unnoticed on the transmission path. We further wish to alert you that we use software to filter undesirable emails (spam filter). The spam filter may reject emails if certain characteristics caused them to be incorrectly identified as spam.

  • a) Right to information

You have the right to obtain information about your stored data without charge. Upon request, we will inform you in writing about what personal data from you we have stored. This also includes the origin and recipients of your data as well as the purpose of the data processing.

  • b) Right to rectification

In case of inaccuracy, you have the right to have your data that is stored with us rectified. In so doing, you can request a restriction of the processing—for example, while disputing the accuracy of your personal data.

  • c) Right to lock

Moreover, you may have your data locked. To be able to consider a data lock at any time, this data must be kept available in a locked file for control purposes.

  • d) Right to erasure

You can request the erasure of your personal data, provided that there are no legal retention obligations. If such an obligation exists, we will lock your data upon request. If the appropriate legal requirements are present, we will also erase your personal data without a request from you.

  • e) Right to data portability

You are entitled to request that we provide the personal data transmitted to us in a format which permits transmission to another place.

  • f) Right to lodge a complaint with a supervisory authority

You have the option to file a complaint with one of the data protection supervisory authorities.

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, 91522 Ansbach, Germany
Telephone: +49 981 53-1300
Fax: +49 981 53-981300

You can open the complaint form through the following link:

  • g) Right to object

You have the option to withdraw, with future effect, your previously given consent to the processing of your data. For this, it is sufficient to send a corresponding email to

However, such a withdrawal does not affect the lawfulness of processing that has occurred up to this point. Remaining unaffected by this is data processing in regard to all other legal bases, such as contract initiation (see "Principles of Data Processing").

Protection of your personal data 

We take contractual, state-of-the art technical and organizational security measures to ensure compliance with the data protection laws and in this way to protect processed data against accidental or intentional manipulation, loss, destruction or against access by unauthorized third parties.

The security measures particularly include the encrypted transmission of data between your browser and our server. For this, 256-bit SSL (AES 256) encryption technology is used.

In the process your personal data is protected within the scope of the following points (excerpt): 

  • a) Protection of the confidentiality of your personal data 

To protect the confidentiality of your data that is stored with us we have adopted various measures on entry and access control. 

  • b) Protection of the integrity of your personal data

To protect the integrity of your data stored with us, we have adopted various measures on transfer and input control.

  • c) Protection of the availability of your personal data

To protect the availability of your data that is stored with us we have adopted various measures on order and availability control.

The security measures in use are continually improved consistent with technological development. Despite these precautions, we cannot guarantee the security of your data transmission to our website due to the insecure nature of the Internet. Because of this, all data transmission by you is at your own risk.

Protection of minors

Persons under age 16 may supply personal information to us only if we have received express consent from the parent or legal guardian. Such data is processed in accordance with this data protection notice.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not conflated with other data sources.

Pursuant to Art. 6 (1) f) GDPR, the basis for the data processing is our legitimate interest in error analysis in case of problems with the website.


Cookies are small text files that are stored locally in the cache of your web browser. Cookies facilitate recognition of the web browser, for instance. The files are used to help the browser navigate the website and completely use all functions.

We employ browser cookies. 

Control of cookies by the user

Browser cookies: You can set any browser to accept cookies only upon request. A setting can also be used to accept cookies only from just-visited sites. All browsers offer functions that facilitate the selective deletion of cookies. The acceptance of cookies can also generally be turned off, but in such case it can limit this website's ease of operation.

Flash cookies: The (locally) stored settings of the Flash Player are called Flash cookies. However, they are not browser cookies managed through the respective browser settings, but separately through the setting manager of the Flash Player. 

External link: 

Use of first-party cookies

First-party cookies are set in order to store all required settings and input during the visit. Upon a revisit to the website, this cookie is read out in order to access saved settings and other information, such as language settings. This improves user-friendliness.

First-party cookies track:

  • Unique users – First-party cookies capture and classify your data. All activities during a visit are summarized. The setting of first-party cookies distinguishes between users and unique users.
  • Activities of users – First-party cookies also store data about the start and endpoint of a visit to the website and how many pages you have viewed. When the browser is closed or the user is inactive for an extended period (30-minute standard), the user session is ended and the cookie records the visit as ended. In addition, the date and time of the initial visit are recorded. The total number of visits per unique user is also logged.

Lifespan of the cookies used

Cookies are managed by the web server of our website. This website uses:
Session cookies (one-time use) 
Lifespan: Until closure of this website

Persistent cookies (permanent browser recognition) 
Lifespan: 1 day, 6 months, 2 years, persistent

Deactivate or remove cookies (opt-out)

Every web browser offers means to restrict and to delete cookies. You can find further information on this on the following websites:

Google (Universal) Analytics

Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") is embedded in our website. Google Analytics uses so-called "cookies," which facilitate an analysis of your use of the website. The information on your use of this website (including the truncated IP address) which is generated by the cookie is normally transmitted to a service of Google and stored there, which can also result in a transmission to the servers of Google LLC in the United States. 

This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address through truncation and excludes a direct reference to a particular individual. Through the extension, your IP address is truncated by Google in advance within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a server of Google LLC in the United States and truncated there. In such exceptional cases, this processing occurs pursuant to Art. 6 (1) f) GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. 

The data we send that is combined with cookies, user identifiers or advertising identifiers is automatically deleted after 14 months. Data for which the retention period has expired is automatically deleted once a month. 

Google will use this information on our behalf to evaluate your visit to the website, to compile reports about website activities and to provide further services for us which are associated with website usage and Internet usage. The IP address transmitted by your browser as part of Google Analytics is not conflated with other data from Google.

You can prevent the storage of cookies through a corresponding setting in your browser software. However, we point out that in this case you may be unable to use all functions of this website to the full extent. In addition, you can prevent data that is generated by the cookie and related to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing a browser plug-in from the following link: 

As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that prevents future collection through Google Analytics within this website (this opt-out cookie functions only in this browser and only for this domain. If you delete your cookies in this browser, you must click on this link again): 

Google Analytics was deactivated

You can find further information on terms and conditions of use and data protection at or at

For the transmission of personal data to Google LLC, headquartered in the US, Google LLC is certified for the US-European data protection agreement “Privacy Shield,” which ensures compliance with the level of data privacy in the EU. A current certificate can be seen here: 

If legally required, we have obtained your consent pursuant to Art. 6 (1) a) GDPR for the above-described processing of your data. You can at any time withdraw the consent you have given with future effect. To effect your withdrawal, please choose the option described above to withdraw consent.

Use of Google Tag Manager

We use Google Tag Manager. This service allows website tags to be managed through an interface. Google Tag Manager only implements tags. No cookies are set and no personal data is collected. Google Tag Manager triggers other tags that may collect data. Google Tag Manager does not access this data. When a deactivation has been executed at the domain or cookie level, it remains in place for all tracking tags that are implemented with Google Tag Manager. More information on Google Tag Manager can be found at the following link: 

You have the option to stop the sending of all tags of Google Tag Manager. To do this, you have to click on the following opt-out link in order to set the Google Tag Manager deactivation cookie in your browser.

Click here to be excluded from collection through Google Tag Manager.

Google Maps

Google Maps (API) of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") is embedded in our website. Google Maps is a web service for depicting interactive maps in order to visually represent geographic information. Using this service displays our location and facilitates any coming to us.

Just by calling up the subpages that include the map of Google Maps, information on your use of our website (such as your IP address) is transmitted to servers of Google and stored there and may also be transmitted to the servers of Google LLC in the United States. This takes places regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in at Google, your data is directly associated with your account. 

If you do not wish the association with your profile at Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and analyzes them. The collection, storage and analysis occur pursuant to Art. 6 (1) (f) GDPR on the basis of Google's legitimate interest in displaying personalized advertising, doing market research and/or the needs-based design of Google websites. 

You have a right to object to the creation of these user profiles; to exercise this right, you must contact Google. 

For the transmission of personal data to Google LLC, headquartered in the US, Google LLC is certified for the US-European data protection agreement “Privacy Shield,” which ensures compliance with the level of data privacy in the EU. A current certificate can be seen here: 

If you do not agree to the future transmission of your data to Google in the course of using Google Maps, you have the option to completely deactivate the web service of Google Maps by disabling the use of JavaScript in your browser. In such case, Google Maps and the map display on this website cannot be used. 

You can review the Google Terms of Service at and the Google Maps Additional Terms of Service at

You can find detailed information on data protection in conjunction with the use of Google Maps on the website of Google ("Google Privacy Policy"): 

If legally required, we have obtained your consent pursuant to Art. 6 (1) a) GDPR for the above-described processing of your data. You can withdraw the consent you have given at any time with future effect. To effect your withdrawal, please choose the option described above to withdraw consent.

Google reCAPTCHA

On this website we also use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function primarily serves to determine whether an entry is made by a natural person or improperly through machine and automated processing. The service involves the transmission to Google of the IP address and any further data Google needs for the reCAPTCHA service and is performed pursuant to Art. 6 (1) f) GDPR based on our legitimate interest in the identification of individual responsibility on the Internet and the prevention of abuse and spam. 

The use of Google reCAPTCHA may also entail a transmission of personal data to the servers of Google LLC. in the United States. For the transmission of personal data to Google LLC, headquartered in the US, Google LLC is certified for the US-European data protection agreement “Privacy Shield,” which ensures compliance with the level of data privacy in the EU. A current certificate can be seen here: 

You can find further information on Google reCAPTCHA as well as the Google Privacy Policy at: 

If legally required, we have obtained your consent pursuant to Art. 6 (1) a) GDPR for the above-described processing of your data. You can at any time withdraw the consent you have given with future effect. To effect your withdrawal, please choose the option described above to withdraw consent.

When you register for our email newsletter, we regularly send you information on our offerings. Personal data is collected for this purpose. The only mandatory information for the sending of the newsletter is your email address. The provision of any further data is voluntary and is used to make it possible to address you personally. We use this data for our own promotional purposes in the form of the email newsletter, provided you have expressly consented to it.

We use the double-opt-in process for sending the newsletter. This means that we do not send you an email newsletter until you have expressly confirmed that you consent to the sending of the newsletter. We then send you a confirmation email that asks you to confirm by clicking on the corresponding link that you want to receive the newsletter in the future.

By activating the confirmation link you give us your consent to use your personal data pursuant to Art. 6 (1) a) GDPR. When you register for the newsletter, we store the IP address assigned by your Internet service provider (ISP) as well as the date and time of the registration in order to be able to track potential misuse of your email address at a later time.

You can unsubscribe from the newsletter at any time through a link that is provided for this in the newsletter or through a relevant message to us at email Upon successful cancellation, your email address is immediately deleted from our newsletter distribution list and placed in a locked file as a backup of the cancellation.

Newsletter sending via Newsletter2Go
Our newsletter is sent through the technical service provider Newsletter2Go GmbH, Köpenicker Straße 126, 10179 Berlin, Germany ("Newsletter2GO") with whom we share your data which is supplied upon registration for the newsletter. The data is shared pursuant to Art. 6 (1) f) GDPR and serves our legitimate interest in the use of a promotionally effective, secure and user-friendly newsletter system. The data you enter (e.g. email address) is stored on the servers of Newsletter2GO in Germany. 

Newsletter2GO uses this information for sending the newsletter and for statistical evaluation of the newsletters on our behalf. For the evaluation, the sent emails include so-called web beacons or tracking pixels, which represent the one-pixel image files that are stored on our website. In this way, it can be determined whether a newsletter message was opened and which links, if any, were clicked. 

Technical information is also captured (e.g. time of the access, IP address, browser type and operating system). The data is collected exclusively in a pseudonymous manner and is not associated with your other personal data. A reference to a particular individual is excluded. This data is used exclusively for statistical analysis of newsletter campaigns. The results of such analyses can be used to customize future newsletters better to your interests. 

If you wish to object to the data analysis for purposes of statistical evaluation, you must unsubscribe to the newsletter. 

We have entered into a processing agreement with Newsletter2GO in which we obligate Newsletter2GO to protect our customers' data and to refrain from sharing it with third parties.

You can review further information on data protection by Newsletter2GO in the data protection policy of Newsletter2Go:

Amendment of our data protection notice
We reserve the right to update our data protection notice with little warning so that it always meets current legal requirements or in order to implement changes to our services. This can, for example, involve the introduction of new services. The new data protection notice then applies to your next visit. 

Trademark protection
Each of the registered names and trademarks mentioned here is owned by the respective company. Trademarks and names are mentioned for purely informational purposes.


C. Russia-specific provisions

The following applies to users who reside in the Russian Federation:

The above services of our website are not provided for citizens of the Russian Federation who are domiciled in Russia. 

If you are a Russian citizen who resides in Russia, you are hereby expressly informed that any personal data you provide to us through this website occurs exclusively at your own risk and on your own responsibility. You further agree that you will not hold us responsible for any noncompliance with laws of the Russian Federation. 

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